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How much does shipping cost and what carriers do you use for shipping?
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Check out our shipping page for all your shipping answers!
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What do I do if I need to return something?
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The returns page will explain our returns policy and provide additional information on how to return a product.
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Will I be charged sales tax?
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Fribby's warehouse is located in the state of California. Therefore, you
will be charged state sales tax if you live in that state. Otherwise, there
is no sales tax charged.
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What is Alabastrite?
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Alabastrite is our product line name for polyresin items.
Alabastrite is a stone-based material which can be intricately molded producing
great detail.
For a detailed description of Fribby and the Fribby product line visit the About Fribby page.
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I am afraid of someone stealing my credit card information. Is ordering from Fribby safe?
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Absolutely! Fribby now uses PayPal as its sole credit
card payment processor. PayPal is used by millions of auction and website
users everyday. Furthermore, your credit card information is not stored
on our servers so even the greatest hackers in the world can't get to it!
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I want to purchase from Fribby but I am concerned about giving out private information to a company I have never used before.
What is your policy regarding my personal information?
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Read our privacy policy page for important information about Fribby's and your personal information!
We strive to protect your personal and credit card information!
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I have a question about a product. How can I contact Fribby?
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Send us an email with any question to "info@fribby.com" (or click on the Contact Us link at the bottom of any page).
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